AkoPlus is operated by Moana Digital Solutions ("we", "us", "our"), based in New Zealand. We are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 (Information Privacy Principles) and the Australian Privacy Act 1988 (Australian Privacy Principles).
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights.
| Feature | Data Collected |
|---|---|
| Tasks | Descriptions, dates, times, notes, checklists, categories, priorities, recurrence settings |
| Impact Campaigns | Campaign titles, descriptions, cover images, goal amounts, bank details, end dates |
| Shop | Store details, product listings (names, descriptions, prices, images, digital files), discount codes |
| Directory | Contact names, phone numbers, email addresses, physical addresses, notes, profile images, attached files |
| Notes | Titles, content, colour labels, pinned status |
| Vault | Upload link labels, uploaded files (original filenames, file sizes, MIME types) |
| Family Hub | Group names, descriptions, cover images, member lists, posts (text + media files), comments, reactions, events (titles, dates, locations, RSVPs), savings goals, contributions |
| Budget / Finance | Budget periods, uploaded bank statements (.xlsx/.xls/.csv/.pdf), parsed transactions (dates, descriptions, amounts, categories), financial goals, AI-generated insights, budget categories |
If you choose to connect your Google Calendar account:
When you use AI-powered features, the following data is sent to OpenAI's API for processing:
| Feature | Data Sent to OpenAI |
|---|---|
| Voice AI | Audio recording (for transcription via Whisper), transcribed text + task context (for command processing) |
| Smart Chat | Your message text + conversation history (last 12 turns) |
| Task Parsing / Categorisation | Task description text + existing task context |
| OCR (Tasks / Contacts) | Image data (for text extraction via GPT-4o vision) |
| Briefing / Suggestions | Task summaries for the surrounding days |
| Campaign Generation | Your prompt text describing the campaign |
| Voice Notes | Audio recording (transcribed and structured into a note) |
| Family Post AI | Prompt text, audio recording, or photo (for AI-assisted post content generation) |
| Family Event AI | Natural language text describing the event |
| Budget Insights | Transaction summaries, category totals, and spending patterns for the budget period |
| Budget Adviser Chat | Your message text + conversation history + financial summary data |
| Affordability Calculator | Purchase details + financial summary for AI affordability analysis |
We use your information for the following purposes:
| Purpose | Legal Basis (NZ Privacy Act IPP 10) |
|---|---|
| Provide and operate AkoPlus features | Directly related to the purpose of collection |
| Process campaign pledges, donations, and shop orders | Directly related — facilitating transactions you initiate |
| Send transactional emails (receipts, reminders, shipping notifications) | Directly related — part of the service you are using |
| Send push notifications (task reminders, new pledges/orders) | With your consent (opt-in) |
| Send email task reminders | With your consent (opt-in via Settings) |
| Process AI requests via OpenAI | Directly related — providing the AI feature you activated |
| Maintain login history and session security | Necessary for security and fraud prevention |
| Track AI token usage | Necessary for platform operation and fair usage |
| Display public campaign/shop/contact pages | With your consent (you choose to make content public) |
We do not use your information for:
| Recipient | Data Shared | Purpose |
|---|---|---|
| Google (Calendar API) | Task descriptions, dates, times (synced as calendar events) | Two-way calendar sync (only if you connect your Google account) |
| OpenAI (API) | AI feature inputs (text, audio, images) as described in Section 2.6 | AI processing |
| Stripe (via campaign/shop/family owner's account) | Donor/customer/contributor email, payment amount | Payment processing |
| Campaign supporters (public page) | Supporter first name, donation amount, payment status | Public supporters list (donor chose to contribute) |
| Shop customers (order tracking) | Order status, tracking number | Order fulfilment |
| Family members | Posts, comments, reactions, events, savings within a group | Shared family group functionality |
| Public visitors (public pages) | Campaign/shop/contact/family info you made public | Content you chose to publish |
We may disclose information if required by law, court order, or to comply with a lawful request by New Zealand or Australian authorities.
| Data Type | Retention |
|---|---|
| Account data | Until you delete your account |
| Tasks, notes, contacts | Until you delete them or your account |
| Campaigns, pledges | Until you delete the campaign or your account |
| Shop orders | Until you delete the shop or your account |
| Family Hub data | Until you delete the group or your account (leaving a group removes your membership but preserves your posts) |
| Vault files | Until you delete the link/file or your account |
| Google Calendar tokens | Until you disconnect Google Calendar or delete your account |
| Login history | Until your account is deleted |
| Smart Chat history | Session-only (cleared on chat reset or session expiry) |
| AI audio/image inputs | Temporarily during processing only — deleted immediately after |
When you delete your account, all associated data is permanently removed from our database and filesystem, including tasks, campaigns, shops, contacts, notes, files, images, and login history.
We do not use analytics cookies, tracking pixels, or third-party advertising cookies.
Under the NZ Privacy Act 2020 (IPP 6 & 7) and the Australian Privacy Act 1988 (APP 12 & 13), you have the right to:
You can export all your task data at any time via Settings → Export (JSON or CSV format). You can view your account information, login history, and all content through the app interface.
You can update your name, email, password, and preferences via Settings. You can edit or delete any tasks, campaigns, shops, contacts, notes, and files at any time.
You can delete individual items (tasks, campaigns, contacts, etc.) at any time. You can delete your entire account via Settings → Delete Account, which permanently removes all your data.
If you believe we have breached your privacy, you may:
AkoPlus is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided personal information, we will take steps to delete it promptly.
Users aged 16–17 may use AkoPlus with parental or guardian consent.
AkoPlus is hosted and primarily operates in New Zealand. If you access the platform from outside New Zealand:
We ensure that any cross-border data handling meets the requirements of the NZ Privacy Act 2020 (IPP 12) regarding disclosure to overseas recipients.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated via the platform. The "Last updated" date at the top indicates when the policy was last revised.
For privacy enquiries, data access requests, or complaints:
We will respond to privacy requests within 20 working days, as required by the NZ Privacy Act 2020.